Drafting the Perfect Welcome Journey

InComm Project End Conference

Hosted by UPC Barcelona, Spain: November 28-29, 2022

The InComm project developed a more inclusive welcome process at the partners universities, where students and staff from all backgrounds feel welcome in one international identity, to become truly international universities. So we wanted to share these findings in our InComm Project End Conference!

More than 80 participants of universities and institutions all over Europe gathered at Universitat Politècnica de Catalunya in Spain to learn more about the InComm project and all tools developed, but also to exchange ideas and thoughts in a number of interactive sessions. In two days, the participants were invited to learn how to improve the welcome process for Master’s students and PhD candidates at their own institutions, with inspiring best practices, hand-on tools and new connections.


Snapshots from the Event

Many thanks to: Nadia Hagen & UPC


Event Program

To read more about how we set up and organized this event, please see our event program.

Presentations and Workshop Outlines

Opening Presentations
Key-note: Presentation of InComm & the Customer Journey (Erik de Jong (Eindhoven University of Technology – TU/e))
Key-note: InComm results and how to get there yourself (Mirko Varano (Royal Institute of Technology – KTH))
Key-note: Master Mentorate Program at Eindhoven University of Technology (Iris Portegijs (TU/e))

Workshop 1 – “Application/selection” by KTH and Instituto Superior Técnico de Lisboa (IST) For a brief overview of the workshop, please see our Workshop Presentation.

Workshop 2 – “Intro programs” by Technische Universität Graz (TU Graz) and Universitat Politècnica de Catalunya (UPC) For a brief overview of the workshop, please see our Workshop Presentation.

Workshop 3 – “Onboarding” by TU/e
For a brief overview of the workshop, please see our Workshop Presentation and the input on the Master Mentor Program.

Workshop 4 – “Working on your Customer Journey with the InComm+ Tool” by KTH and TU/e For a brief overview of the workshop, please see our Workshop Presentation.

Measuring Impact
Key-note: Measuring Impact & Surveying

Closing Presentation
Key-note: Recap of the InComm Project End Conference